Unified Communication

Empower your team with

Unified Communications

Unified communications solution that enables your employees to collaborate effectively from anywhere to boost your productivity

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Cloud Communications

Why Choose 0800Africa for Your
Unified Communication Needs?

Say goodbye to using multiple calling, messaging, meeting, video and other business applications….

Minimal Capital Expense

The appeal of cloud solutions is there are no large up front costs. While many businesses still purchase physical phones, there are no other capital expenditures

Cloud Calling

Solution offered as an affordable monthly service
For SMEs & SOHO

This is a great benefit especially for small to medium businesses

Lower Cost of Ownership

Business is more unpredictable than ever. Ideally, you’d be able to secure the most advanced technologies without having to spend significant money upfront on hardware

Minimal IT Support

Your IT staff won’t have to train on how to add, delete features
Mobility & Continuity

Connect with customers even in the event of a power failure

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Frequently Asked Questions

Here are some of the answers for our customers who wish to get onboard with 0800Africa regarding our services

What is Unified Communications?

Unified Communications (UC) is a suite of technical tools that integrates, unites, and connects traditionally diverse modes of communication onto a single system.

What is the ultimate goal of the Unified Communications Project?

The ultimate goal of the UC project is to replace SF State’s current legacy telephone system with an enterprise communications platform.

Why do we need to replace the current telephone system?

The current telephone system is a non-mainstream system that is end-of-life.

What are the benefits of replacing the current telephone system?

More efficient collaboration between campus and remote workers
User mobility offers more convenience by permitting access from anywhere, anytime, on any device, using one connection
Higher level of connectedness. Instant message is just that: instant; your peers can see your presence status (in meeting, busy, on vacation, etc.)
Increased productivity – you can get back to your customers faster

Where can I get help?

0800Africa will provide training and technical support. All questions and issues should be sent to the 0800Africa Service Desk via email: contactus@0800Africa.com

Will my phone number change?

No. Business phone numbers will remain the same.

Do I need to set a new voicemail recording?

Yes. Users will need to change an initial PIN, record personal greetings, and record their name when they first access their new voicemail box. Users will be provided with step-by-step instructions on how to setup their new voicemail online.

What if I forgot my voicemail box PIN?

Users will be able to reset their voicemail PIN and password via a self-service web portal.

Can I just use a softphone?

Yes. Users are highly encouraged to use the softphone application in lieu of a desk phone.

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