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0800Africa LIMITED

Managed Service Provider

We provide the best tools and configuration to keep your technology running at it’s best with minimal disruptions to your daily business operations

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    Managed IT Services

    How IT Managed Services
    Can Benefit Your Business

    Discover’s Managed IT Services helps to take care of the ongoing support and management of your technology.

    Predictable IT services costs

    Know your IT costs upfront so your business budget remains in-tact and you can stick with your financial goals, rather than being forced into one -size fits-all module.

    • call center
      Clients & Data Security
      Get regular monitoring &updates to stay ahead of any threats.
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      Premium Technology
      We partner with the best vendors and provide your business with the latest technologies

    Tailored IT Services

    Our expert team works individually with you to ensure we deliver a service that allows your business to run seamlessly

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      No Hidden Costs
      Never be caught out with unexpected costs or fees.
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      24/7 Monitoring
      We offer 24/7 monitoring & management of your IT

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    Frequently Asked Questions

    Here are some of the answers for our customers who wish to get onboard with 0800Africa regarding our services

    A Managed Service Provider (MSP) is a third-party company that manages and assumes the responsibility of a defined set of IT and technology management services to its customers. It is a strategic method of improving operations that is commonplace among large corporations as well as small and medium-size businesses, non-profit organizations, and governments. As an MSP, the 0800Africa Team can act as the client’s IT Department or can simply augment the IT staff that is already in place

    When engaging a managed service provider, you do not relinquish overall managerial control and responsibility for the IT operations being outsourced, and thus remain accountable. Plus, you get to choose exactly which services you want managed externally, and which ones you’ll keep working on in-house.

    The MSP will handle the often time-consuming, complex, repetitive, and arduous work involved. Outsourcing to a managed service provider is becoming a growing trend in business as more and more companies come to realize the benefits of moving many of their day-to-day operations to a third party

    Businesses of all sizes and in all industries use Managed Services for a variety of different reasons. Small to medium size companies use MSPs to provide full IT services so they can focus on their core business and maintain operational cost control. Larger companies may use an MPS to augment the in house IT staff, having the MSP handle the more day to day tasks freeing up resources to complete more strategic projects. Companies that need 24x7x365 monitoring and alert will engage an MSP to assist with that coverage.

    0800Africa offers Managed Services to a wide variety of industries including telecommunications companies, Manufacturers, Oil and Gas companies, Insurance companies, and retail establishment. While most of our managed IT clients are in the Greater Accra region, 0800Africa has Managed IT customers nationwide.


    The vast majority of IT issues can be handled remotely, however sometimes there is a need to be on site. When that need need arises, 0800Africa will dispatch technicians to your site to handle those issues.

    Customers can reach our Help Desk 24x7x365 and receive help from a live technician. Response times to specific issues depend on the severity of the issue the client is facing. Our goal is to meet your enterprise needs by maximizing uptime and addressing issues as soon as they occur.

    The 0800Africa Help Desk is available 24 hours a day, 7 days a week, 365 days a year

    0800Africa will develop IT security policies for your specific enterprise. In addition, 0800Africa can do CyberSecurity testing, employee training, and even reviews.

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